SERVICES
§ CARE
§ NUTRITION
§
ENVIRONMENT
§
Recreation
§ FINANCES
§
Other
CARE
Medical Coordinator
The Medical
Coordinator, a licensed physician, ensures Kinsmen Place Lodge's quality
of medical care for our residents. He liases with residents' physicians
and community services. He is an integral part of Kinsmen Place Lodge's
interdisciplinary team.
Nursing Services
The Professional
Nursing staff includes Registered Nurses (RN’s) and Licensed Practical
Nurses (LPN’s). The nursing staff will work with the residents’ personal
physician and other members of the interdisciplinary care team, and address
any symptoms or changes in residents’ conditions. Nursing staff are
available to provide information on health care issues. A Registered
Nurse is on duty 24 hours a day.
Care Aides assist with
the many activities of daily living such as bathing, dressing, shaving,
eating, walking, transferring (bed-to-chair, sit-to-stand) and toileting.
Social Work
The Social Worker is
available to assist residents and their loved ones with personal, social,
financial and legal matters. She can provide short-term counseling,
support, information and referrals to appropriate community resources.
Pharmacy
All medications are
dispensed by the Lodge's designated pharmacy. They also are responsible
for the billing process. The pharmacy provides regulatory policies and
procedures for the nursing staff to ensure resident safety. They audit
residents' medications on a regular basis, communicate with the resident's
physician as needed, attend residents' care conferences and are part of
the Medication and Safety Committee. The pharmacy is also available to
discuss personally each resident's medication profile when requested by
the appropriate person.
Podiatrist
The services of a
podiatrist are available on a regular basis. A small fee may be charged
for this service.
Dentist
Residents are
encouraged to visit their own dentist regularly. A mobile dental clinic
visits the facility yearly to assess dental care and carry out dental
treatment. Nursing staff can help arrange appointments. Dental costs are
the responsibility of the resident or family.
Pastoral Care
Our pastoral care
program includes individual support and counseling by the chaplain, as
well as group programs to meet the spiritual needs of the residents.
Church services of various denominations are conducted twice weekly by
clergy and volunteers from the Surrey area.
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NUTRITION
We recognize the
importance of food in meeting not only the residents' nutritional requirements,
but also their cultural, physical and social needs. We are committed to
serving the best possible meals in a warm, friendly and happy environment.
The diet of each
resident takes into consideration any special needs which he/she may have, in
addition to food likes and dislikes. The nutritional status and care of
each resident is assessed on a regular basis. Residents and families are
encouraged to actively participate in the planning of menus through the
Residents Council.
Any food obtained from
outside the Lodge kitchen should be given to the dietary department for
safe storage and handling. This food will then be served to the
resident as part
of their regular diet. Snacks may be kept in the residents' room as long as they are
in a sealed container and are regularly checked for spoilage by the
resident, family or staff.
All meals and snacks
are served in the dining room, and each resident is assigned a table.
Tray service is provided for residents who are ill. Self-serve coffee is
available in the main lobby during the day.
Guest Dining
Residents who wish to
have a guest for a meal are asked to notify the Receptionist at least 24
hours in advance. There is a nominal charge for guests. As table space
in the dining room is limited, residents and their guests will be seated
in the activity room.
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ENVIRONMENT
Laundry
Personal laundry
services are provided on a daily basis. If personal laundry is down by 11:00am,
lit will be returned the same day, otherwise residents' will receive their
laundry back the following day. PLEASE DO NOT BRING IN items requiring
special care or treatment such as: hand washing, drip drying, delicate
cycle drying, ironing or dry cleaning. These items are the responsibility
of the resident family.
Any labeling that is
required will be done at the time of admission.
The lodge has a lost
laundry program, every Sunday morning the laundry staff bring all of the
unmarked laundry from the past week to the lobby. The receptionist will
announce to let residents know that they can come down and check cart if
they are missing an article. While every effort is made to return your
clothing in good repair, the lodge does not accept responsibility for
damaged or lost clothing.
Maintenance
Maintenance staff is
on duty in the facility seven days a week. If you have a maintenance
problem in your room, please notify the care staff on your floor who will
inform maintenance.
KPL has reliable
service companies for regular preventative maintenance checks on equipment
in the building, however, most of the repairs are done by in-house
maintenance staff.
Maintenance ensures
residents’ rooms are in good repair and furnished properly. Regular daily
checks on floors are done to ensure safety and quality control in the
building.
Housekeeping
Housekeeping services
in the building are provided seven days a week from 7 am until 10 pm.
Each room is cleaned on a daily basis with a general cleaning of all rooms
done on a weekly basis.
Housekeeping staff
work hard to ensure that your living space is clean and tidy to meet your
basic needs. Regular cleaning of common areas and surfaces is done to
prevent and control infection.
Fire and Safety
Fire drills are
conducted for staff in the facility on a monthly. If the fire alarm goes
off, please remain calm and await instructions from staff on duty.
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RECREATION
Click here to view this month's
ACTIVITIES CALENDAR
Therapeutic Recreation
The therapeutic
recreation department offers a wide range of programs which have been
designed to provide physical, social, emotional and intellectual
stimulation for our residents. Residents are encouraged to participate in
programs of their choice, such as bingo and other games, crafts, baking,
wheelchair accessible bus trips, multi-generational programs, music, art
and horticulture therapy.
Kinsmen Place Lodge
offers Art Therapy 6 hours per week, Music Therapy 13 hours per week and
Horticulture Therapy 13 hours per week.
These therapies
promote reminiscing, encourage past interests and often explore new
talents.
To appreciate the
talented
work of the residents at KPL one only has to look at our Art Speak
wall or the lovely courtyard.
Family members are
welcome to attend all programs. A calendar of activities along with the
newsletter is available every month. Information bulletin boards are
located in the elevators and beside the west elevator on the main floor to
keep you informed of events within the Lodge.
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FINANCES
How are residential care rates
calculated?
The daily rates for
user fees are determined by the Ministry of Health. Rates are based on an
individual’s income and are calculated by the Region using the resident’s
last tax return.
Residential care rates
are based on residents’ “Remaining Annual Income.” This figure is derived
from the last tax return from Canada Customs and Revenue Agency
(previously Revenue Canada), using the dollar values of lines 236 and 435,
calculated as follows:
If a resident of a
care facility is married and their spouse is still well enough to remain
at home, the rate calculation is done two ways: The first calculation
includes family income while the second considers only the resident’s
income. The lower of those two rates is applied.
·
Residents’ net income (line 236)
·
less Taxes paid (line 435)
·
less Annual deduction of $10,284 (if single) or
annual deduction of $16,752 (if married)
·
less Earned income (up to $15,000 per person
= Remaining Annual Income
| Remaining Annual Income |
Rate Code |
Rate |
| $0.00 - $7,000.00 |
A |
$28.80 |
| $7,000.01 - $9,000.00 |
B |
$31.30 |
| $9,000.01 - $11,000.00 |
F |
$34.70 |
| $11,000.01 - $13,000.00 |
G |
$37.80 |
| $13,000.01 - $15,000.00 |
E |
$41.90 |
| $15,000.01 - $18,000.00 |
C |
$46.40 |
| $18,000.01 - $21,000.00 |
P |
$50.70 |
| $21,000.01 - $24,000.00 |
Q |
$55.10 |
| $24,000.01 -
$27,000.00 |
R |
$59.60 |
| $27,000.01 - $30,000.00 |
S |
$64.30 |
| $30,000.01 or more |
T |
$69.20 |
Effective January 1, 2006
From:
Health Services
Payment Information
Rent payments are due,
in advance, upon admission to the facility and then by the first day of
each month. Payments can be made by cash or cheque at reception, or by
pre-authorized payment (electronic banking).
Trust Accounts (Comfort
Fund)
Residents are
encouraged to maintain a small comfort fund at Kinsmen Place Lodge for
their personal use. Pharmacy charges for items not covered by Pharmacare
will be paid from the trust account, as may hairdresser, tuck shop,
activities, outings and other charges.
OTHER SERVICES
Tuck Shop
The tuck shop has a
variety of items for sale including toothpaste, birthday cards, chips and
candy. Diabetic candy is also available.
Hairdresser/Barber
Hairdresser/barber
services are available at the Lodge. Rates are posted and appointments
can be made at the reception desk or with the hairdresser.
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